Swim Centre
Brighton Swimming School
Pool to Pier
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Frequently Asked Questions
Practical answers for Brighton Swimming School customers.
Booking and payment
Do I need to book or can I turn up?
How do I pay?
What if I miss the payment date?
Lessons
How long is each lesson?
How many children in a class?
Are the teachers in the water?
Can I watch?
What should we bring?
Children's lessons
My child has never been in the water — is that okay?
My child has plateaued. What should I do?
Do I have to stay during my child's lesson?
Where do children get changed?
Attendance and illness
What if my child is ill or misses a lesson?
My child has a gastric illness — when can they swim again?
My child has a medical condition. Who should I tell?
Parking and location
Is there parking?
What if I leave something behind?
Other
Why should my child swim through the winter?
How do I make a complaint?
